We provide basic computer support for the Department's faculty, staff, postdocs and students. We support IBM compatible PCs running Windows95, Windows98, WindowsNT and Windows2000, as well as Apple Macintosh computers and workstations running several flavors of UNIX. Our services include new hardware setup, software installations and upgrades, consultation on computer related purchases, and centralized system administration.

In addition, we provide accounts on the departmental UNIX server ``chemistry'' and the Windows file server ``windows''. The Unix server handles all departmental email, web pages, general purpose computing, centralized Unix home directories with extensive storage capacity, and it serves as the entry point into the Department from the outside. The Windows server provides central file storage for all desktop PCs and Macs in the Department.

We also maintain various student computer labs, in particular the Graduate Computer Lab located in 2105 NW. This facility contains several modern PCs, Macintoshes and UNIX workstations, as well as both color and black-and-white printing and scanning devices. It also contains software to support the graphics, plotting, word processing and molecular modeling needs of the chemistry community.

Finally we coordinate with CISG (Electronics shop) in providing and maintaining the departmental network, a switched state-of-the-art Ethernet with fiber-optic links between our five buildings.

Computer Support has established charging policies for virus bailouts and printing. All other services are provided without charge.

Requests should in general be submitted via email to support for general requests, or to webmaster@chemistry.ohio-state.edu for web-related requests, instead of to an individual member of the Support group.