You login to TWIG and choose any of the options, such as 'Mail', and you are instantly returned to the login screen.

If you continue to return to this screen, then you are having a problem with cookies. The cookies used by TWIG only live so long. The time the cookie expires is set by the browser (using its time, time zone, etc.) but is ultimately compared to the time on the web server (www.chemistry.ohio-state.edu).

The web server instructs the web browser to make a cookie for NOW + 15 minutes. For each subsequent request to TWIG the server will ask for the cookie by name, extract the expiration time of the cookie and compare that with its internal time. If the time of the request is past the deadline stored in the cookie, the web server will present you with the login screen again to re-authenticate.

To ensure that TWIG's cookies will work properly, please try the following:

1. Ensure that cookies are turned on for your web browser (Netscape or IE).
2. Make sure that the time on your computer is reasonably accurate, ie. to within a few minutes.
3. Check that that the AM/PM setting is correct.
4. Finally, examine the timezone and set it appropriately for the zone your computer is in.