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blank How can I access my email from outside the Department?
Last update: Tue Dec 13, 2005

For more information on configuring email clients for optimal convenience and Chemistry mail spool usage, see the FAQ, How do I optimize my email client?

We do not allow insecure (unencrypted) access to email or any other service from outside the Department anymore. There are several secure ways how you can access your email from outside the Department (all of them work equally well from inside the Department as well):

  1. Use the web-based email interface TWIG:
    TWIG is an easy-to-use secure web application that can be accessed from anywhere in the world. Click here to start.

    TWIG runs on top of the Apache web server and uses IMAP with SSL (secure sockets layer) encryption, something that is supported by all commonly used web browsers, including recent versions of Netscape and Internet Explorer. TWIG allows you to login through a web page and presents you with a graphical user interface (GUI) that is very intuitive. Unlike Eudora, it leaves all your mail on the chemistry Unix server, sorted into as many folders as you like. These folders are kept in your /home directory.

    In order to access the same folders that pine or elm use, go to

          Mail --> Folder Management

    and import the folders into TWIG.

    Note: In order to use TWIG, you have to enable cookies in your web browser:

    In Netscape, go to Edit --> Preferences --> Advanced --> Cookies --> Only accept cookies originating from the same server as the page being viewed.

    In Internet Explorer, go to Edit --> Preferences --> Cookies (In Receiving Files Section) --> When receiving cookies: Ask for each site.

    If TWIG presents you a login page after you select any option, please see the FAQ "TWIG keeps returning to the login screen. Why does this happen and how do I fix it?".

  2. Netscape Messenger:
    You can use Netscape Messenger securely by clicking on the "Use SSL" button in the IMAP Mail Server configuration panel. Like with TWIG, you will be able to store all your mail on the chemistry Unix server, create mail folders and/or import folders created by pine or elm.

    • Start Netscape Messenger
    • Edit --> Preferences
    • choose "Mail Servers"
    • Incoming Mail Servers: you should have "chemistry.ohio-state.edu"
    • select "chemistry.ohio-state.edu" --> Edit
    • General tab: should have your username
    • select "IMAP" tab
    • check box "Use Secure Connection (SSL)"
    • Click OK

    Note: If you check SSL/TLS for "Outgoing Mail Server (SMTP Server)" under "Mail Servers", accept the default port of 25 (port 465 will work for chemistry, but other mail servers may or may not support it). You need SSL/TLS on port 25 as well as authentication for outgoing email if you want to relay email through chemistry from outside the Department. For more information on email relaying, see the FAQ "Why can I not relay email anymore?".

  3. Outlook/Outlook Express:
    Outlook can use secure POP or secure IMAP; in either case you need to check the button "Use SSL" to enforce a secure connection.

    • Start Outlook Express
    • Tools --> Accounts
    • select tab "Mail": you should have "chemistry.ohio-state.edu"
    • select "chemistry.ohio-state.edu" --> Properties
    • select tab "Advanced"
    • check box "This server requires a secure connection (SSL)" for incoming mail (POP3 or IMAP) and accept the default port

    Note: If you check SSL/TLS for "Outgoing Mail Server (SMTP Server)" under "Mail Servers", accept the default port of 25 (port 465 will work for chemistry, but other mail servers may or may not support it). You need SSL/TLS on port 25 as well as authentication for outgoing email if you want to relay email through chemistry from outside the Department. For more information on email relaying, see the FAQ "Why can I not relay email anymore?".

  4. Eudora:
    As of version 5.1, SSL capability has been added to Eudora. Older versions of Eudora did not support secure email; they always sent usernames and passwords unencrypted over the net. Such unencrypted access is blocked by our firewall.

    Release 5.2 of Eudora can be downloaded from OIT's Software-To-Go site at http://osusls.osu.edu/.

    You need to turn on SSL to enforce a secure connection. This is described in the FAQ Notes on setting up SSL (Secure Sockets Layer) in Eudora 5.2.

    If you want to access your chemistry email from outside the Department using an older version of Eudora, you need to obtain a free or commercial SSH client and configure it to tunnel Eudora through SSH. This is described in detail in The Great SSH Primer.

    Note: If you use Homenet, you do not need SSH.

  5. pine, elm or mutt on the chemistry Unix server:
    You can ssh to chemistry and use the menu-driven email programs pine, elm or mutt. We have an SSH Java applet that will securely connect you to the chemistry Unix server. More about SSH can be found in The Great SSH Primer.

    Note: If you use Homenet, you do not need SSH.

  6. Any other email client using POP/SSL or IMAP/SSL:
    You can use any email program that uses POP or IMAP protocol with SSL (secure sockets layer). If an email program supports SSL, you can usually enable it by checking a box in the configuration menu.

Contact Information:
Department of Chemistry
The Ohio State University
100 W. 18th Avenue
Columbus, Ohio 43210
phone: (614) 292-2251
fax: (614) 292-1685
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If you have trouble accessing this page and need to request an alternate format,
please contact Michael Reed at mreed@chemistry.ohio-state.edu

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